Frequently Asked Questions
Can I order a custom?
We absolutely accept requests for custom orders. However, we reserve the right to refuse to take on a custom if we feel we cannot complete it (this will usually be due to access to supplies)
We do not accept requests for fur items at this time as we are not confident enough in our skills just yet!
Is webbing included with my collar?
Webbing now is included with all collars!
My measurement isn't listed. What now?
We are happy to make all Made to Order items to any size. If you require a size that isn't listed (eg. half inch measurements or a larger size) please message us BEFORE you purchase.
If you see a pre-made item and it's not in your size, please don't hesitate to message us as we may have enough supplies to make one just for you!
Can I purchase charms on their own?
Yes, you can.