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Privacy Policy

By using this website you (the visitor) are agreeing to the following.

What information we collect from you: 

In order for me to fulfill your order, you must provide WoolenFoxShop with certain information such as your name, postal address, email address and the details of the product you have ordered from me. You may also need to provide us with additional information (such as sizing or colouring) via email ro shipping notes.

Why I need your information:

This information will be used in the production and shipment of your order, to fulfill your order, settle any disputes, provide customer support, and for taxation purposes. We will retain this information indefinitely unless you request it to be altered or deleted.

Third parties I need to share your information with:

To completely fulfill your order we will need to share some of your information with trusted third parties. We will only share personal information that is necessary to the completion of your order or for your convenience. For example: your name, shipping address and email address will be shared with our delivery service (Australia Post). Details of specific items may be shared with external suppliers (such as shirt size) but never your name, address etc.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."